Last Updated: September 2026
These Terms of Use (“Terms”) govern your access to and use of the TRI Principles Institute website at triprinciples.com and any related content, resources, features, services, and functionality made available through the website (collectively, the “Website”).
The Website is operated by TRI Principles Institute (“TRI Principles,” “we,” “us,” or “our”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, Disclaimer, and Cookie Policy, as applicable.
If you do not agree with these Terms, please do not use the Website.
1. About TRI Principles
TRI Principles Institute is a professional platform focused on Operational Excellence, Lean, manufacturing performance, digital operations, data, artificial intelligence, and related business and operational topics.
The Website may provide:
- articles and publications;
- videos and other media;
- educational content;
- frameworks and methodologies;
- assessments;
- downloadable resources;
- case studies and examples;
- consulting information;
- digital products;
- courses and educational programs; and
- other resources or services.
Some features described above may be introduced progressively and may not be available at all times.
2. Eligibility
You may use the Website only if you are legally capable of entering into a binding agreement under the laws applicable to you.
If you access the Website on behalf of a company, organization, or other entity, you represent that you have the authority to accept these Terms on its behalf.
The Website is primarily intended for professional and business users.
3. Permitted Use
You may use the Website for lawful purposes and in accordance with these Terms.
You may:
- access publicly available Content for your personal or professional informational purposes;
- share links to publicly available TRI Principles pages;
- download resources where TRI Principles expressly makes them available for download; and
- use the Website in a manner consistent with its intended purpose.
You must not use the Website in a way that:
- violates applicable laws or regulations;
- infringes the rights of TRI Principles or another person;
- attempts to gain unauthorized access to the Website or its systems;
- interferes with the operation or security of the Website;
- introduces malicious code, malware, or other harmful material;
- attempts to circumvent security or access controls;
- scrapes, harvests, or systematically extracts Website data without permission;
- impersonates TRI Principles or another person or organization;
- uses the Website to distribute spam or unsolicited communications;
- misuses forms, assessments, downloads, or other Website features; or
- otherwise interferes with the legitimate use of the Website by others.
4. Intellectual Property
Unless otherwise stated, the Website and its Content are owned by or licensed to TRI Principles and are protected by applicable intellectual property laws.
This includes, without limitation:
- the TRI Principles name and brand;
- logos and visual identity;
- text and written materials;
- articles;
- videos;
- photographs and graphics;
- diagrams and frameworks;
- assessments;
- methodologies;
- downloadable resources;
- page layouts and designs;
- trademarks and service marks; and
- other original materials made available through the Website.
Nothing in these Terms transfers ownership of any intellectual property to you.
5. Limited License to Use Content
Subject to these Terms, TRI Principles grants you a limited, non-exclusive, non-transferable, revocable right to access and use publicly available Website Content for lawful personal or internal professional purposes.
Unless expressly permitted by TRI Principles, you may not:
- reproduce substantial portions of the Content;
- republish Content as your own;
- sell or commercially distribute Content;
- modify or create derivative works from Content;
- remove copyright, trademark, or other proprietary notices;
- systematically copy or archive Website Content;
- incorporate TRI Principles frameworks or materials into another commercial product or service without permission; or
- reproduce paid or restricted resources beyond the rights expressly granted with the relevant purchase or access arrangement.
6. TRI Principles Frameworks and Methodologies
TRI Principles may publish proprietary or original frameworks, models, methodologies, diagrams, assessments, and other intellectual property.
The availability of such materials through the Website does not grant you ownership of those materials.
Unless expressly stated otherwise, you may use such materials for your own internal learning and professional purposes but may not reproduce, resell, license, distribute, teach, publish, or incorporate them into a competing commercial offering without prior written permission.
7. User Submissions
If the Website permits you to submit information, comments, feedback, questions, testimonials, or other materials (“User Content”), you remain responsible for the content you submit.
You represent that:
- you have the necessary rights to submit the User Content;
- the User Content does not infringe the rights of another person;
- the User Content does not contain unlawful or malicious material; and
- submitting the User Content does not violate any confidentiality obligation.
You should not submit confidential business information, trade secrets, proprietary information, personal information belonging to another person, or other sensitive information through a public Website feature unless specifically requested and appropriately protected.
8. Feedback
If you voluntarily provide suggestions, ideas, comments, or other feedback concerning TRI Principles, the Website, our Content, or our services, you acknowledge that TRI Principles may use such feedback to improve its products, services, Content, or Website without obligation to compensate you, subject to applicable law.
Nothing in this section gives TRI Principles ownership of your underlying intellectual property where such ownership would not otherwise arise.
9. Downloads and Resources
TRI Principles may make certain reports, guides, templates, assessments, documents, or other resources available for download.
Unless expressly stated otherwise, downloadable resources are provided for informational and educational purposes.
You may use downloaded resources only in accordance with the terms accompanying the relevant resource and these Terms.
You may not resell, redistribute, republish, or commercially exploit downloadable resources unless expressly authorized.
TRI Principles reserves the right to change, suspend, or discontinue access to free resources at any time.
10. Paid Products and Services
TRI Principles may in the future offer paid:
- digital products;
- reports;
- templates;
- courses;
- Academy programs;
- memberships;
- assessments;
- consulting services; or
- other professional or educational services.
Where you purchase a product or service, additional terms may apply.
Those terms may include information regarding:
- price;
- payment;
- taxes;
- access;
- licensing;
- delivery;
- cancellation;
- refunds;
- renewal;
- expiration; and
- other applicable conditions.
If additional terms conflict with these Terms, the specific terms applicable to the relevant purchase or service will govern that transaction to the extent of the conflict.
11. Consulting Services
Information presented on the Website about TRI Principles consulting services is provided for general informational purposes.
A professional consulting relationship is created only through an express agreement between TRI Principles and the relevant client.
Any consulting engagement may be subject to a separate proposal, statement of work, engagement letter, contract, or other written agreement.
The terms of that agreement will govern the professional engagement.
12. Educational Content and Courses
TRI Principles may provide educational content, training, courses, workshops, assessments, or Academy programs.
Educational Content is provided for learning and professional development purposes.
Completion of a course, assessment, or program does not necessarily constitute a professional certification, regulatory qualification, academic credential, or license unless expressly identified as such.
Where specific terms apply to a course or program, those terms will be provided separately.
13. Accounts and Member Access
TRI Principles may introduce user accounts, memberships, or restricted areas of the Website.
If you create an account, you are responsible for:
- providing accurate information;
- maintaining the confidentiality of your login credentials;
- maintaining the security of your account;
- notifying us of unauthorized access; and
- all activity conducted through your account, subject to applicable law.
You must not share account credentials in a way that circumvents access restrictions or applicable licensing terms.
TRI Principles reserves the right to suspend or terminate accounts where reasonably necessary to protect the Website, users, intellectual property, or legitimate business interests, subject to applicable law and any contractual rights you may have.
14. Third-Party Services and Links
The Website may contain links to third-party websites, platforms, software, products, or services.
Third-party services are not controlled by TRI Principles.
We do not guarantee or endorse the availability, accuracy, security, performance, or suitability of third-party services.
Your use of third-party services is subject to their own terms and privacy policies.
15. Accuracy of Information
We make reasonable efforts to maintain useful and accurate Website Content.
However, information may become outdated, incomplete, or inaccurate, particularly in areas involving technology, artificial intelligence, software, regulations, standards, and rapidly changing business practices.
TRI Principles may update or remove Content at any time.
You should independently verify information that is material to your circumstances.
Additional provisions concerning information and reliance are contained in our Disclaimer.
16. Privacy
Your use of the Website may involve the collection and processing of personal information.
Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.
Our use of cookies and similar technologies is described in our Cookie Policy.
17. Website Availability and Security
We aim to maintain a reliable and secure Website but do not guarantee that the Website will always be:
- available;
- uninterrupted;
- secure;
- error-free;
- compatible with every device or browser; or
- free from harmful components.
We may temporarily suspend or restrict access to the Website for maintenance, security, upgrades, technical issues, or other legitimate reasons.
18. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TRI Principles makes no express or implied warranties regarding the Website or its Content, including warranties concerning accuracy, completeness, reliability, availability, suitability for a particular purpose, non-infringement, security, or uninterrupted operation.
Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable law.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRI Principles Institute, its founder, personnel, contractors, contributors, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of the Website or Content.
This may include, where legally permitted, loss of profits, revenue, business opportunities, anticipated savings, goodwill, data, or business interruption.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Where mandatory law provides you with rights or remedies that cannot be excluded, those rights remain unaffected.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless TRI Principles Institute and its founder, personnel, contractors, contributors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and reasonable expenses arising from:
- your unlawful use of the Website;
- your violation of these Terms;
- your infringement of another person’s rights;
- User Content submitted by you; or
- your misuse of TRI Principles Content or intellectual property.
This provision does not apply to the extent that the relevant claim results from the negligence, wilful misconduct, or other liability of TRI Principles that cannot legally be transferred to you.
21. Suspension and Termination
TRI Principles may suspend or restrict your access to the Website where reasonably necessary to:
- protect the security of the Website;
- prevent unlawful or abusive activity;
- protect intellectual property;
- enforce these Terms; or
- comply with legal obligations.
Where appropriate and practicable, TRI Principles may provide notice before taking such action.
Termination or suspension does not affect provisions that by their nature should continue, including intellectual property, disclaimers, limitations of liability, and applicable dispute provisions.
22. Changes to the Website
TRI Principles may modify, update, suspend, or discontinue any part of the Website or its Content at any time.
We are not required to maintain any particular feature, resource, article, service, or functionality permanently unless expressly agreed otherwise in a separate contract.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to:
- the Website;
- our services;
- our business;
- applicable laws or regulations; or
- our operating practices.
The updated Terms will be published on this page with a revised Last Updated date.
Where required by applicable law, we will provide additional notice or obtain any required consent.
Your continued use of the Website following an effective update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
24. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to TRI Principles Institute’s place of establishment, subject to any mandatory laws that apply to you.
Where required, specific jurisdiction and dispute-resolution provisions may be established in a separate agreement or applicable transaction terms.
Nothing in these Terms is intended to deprive consumers or other users of mandatory rights granted to them under the laws that apply to them.
25. Dispute Resolution
Before commencing formal legal proceedings, we encourage you to contact TRI Principles so that we can attempt to resolve the matter informally.
Nothing in this section prevents either party from exercising rights or remedies that cannot legally be waived or restricted.
Where a separate agreement with a client or customer contains dispute-resolution provisions, those provisions will govern the relevant relationship.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary to make it enforceable where legally permitted.
The remaining provisions shall remain in full force and effect.
27. Entire Agreement
These Terms, together with the documents expressly incorporated by reference, including the Privacy Policy, Disclaimer, and Cookie Policy, constitute the general terms governing your use of the Website.
Additional terms may apply to specific products, services, courses, memberships, purchases, or consulting engagements.
28. No Waiver
A failure by TRI Principles to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.
29. Contact
If you have questions concerning these Terms of Use, please contact:
TRI Principles Institute
Email: [email protected]
Website: triprinciples.com
